Vinted Shoppers Express Anger Regarding Sizing Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
